association of customer contact professionals

Welcome to the ACCP!

We are a professional, non-profit association whose members represent customer contact organizations and individuals/businesses who support them.  Our mission is to promote learning and networking among customer contact professionals in the metro Kansas City and surrounding areas.  Our membership consists of organizations of all sizes, from a variety of industries - manufacturing, healthcare, financial, BPO, technology, staffing and more.

Upcoming events

WHY JOIN THE ACCP

Our members learn from each other, share best practices and stay up-to-date on the latest customer contact technologies.  We  make connections through professional and volunteer events.

Corporate sponsors



Latest news

November Meeting - Many thanks to Ronni Decker and City of Olathe for hosting the November session on creating a culture of customer excellence.

2023 Schedule - Under Construction - Send us your ideas for meeting topics.  Want to host or present?  Reach out to Terri Barnes

Deadline for December meeting is approaching

ABOUT The ACCP

We are a professional, non-profit association whose members represent customer contact organizations and individuals/businesses who support them. 

Contact the ACCP

GET INVOLVED

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